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MKDR / Where we work / Bedford

Area served · Bedford

Data recovery, Bedford. Family firms, family photographs, and one drive holding both.

Bedford does its business along the river: office machines in the practices and agencies near the centre, tills and ledgers in the Italian cafés and restaurants that have been here for generations, coursework off school laptops, photographs taken on the Embankment. The Great Ouse runs through the middle and the A421 skirts the edge, but drives leave by post. Nothing is charged until a free diagnosis is done and a fixed price sits in writing in front of you.

Tracked to us · free post back Free diagnosis once it arrives A fixed price in writing

Run the problem past an engineer
0800 6890668

The problemWhy we see it locallyFirst move
A memory card with the only copy of the picturesCards are small, cheap and trusted with far too muchStop using it; send the card exactly as it is
A restaurant's booking and till machine, dead on a FridayBedford's family-run places keep the lot on one PC out the backReported as a stopped business, it goes to the front
A drive out of an office that took in waterThe Great Ouse rises in winter, and riverside floors are the first to knowLeave it wet, leave it off, post it as found
A MacBook that will not move past the login screenPlenty of local bookkeeping and design work happens on a MacWe read the disk itself instead of replacing parts
Forty years of photographs on a single portable diskPeople scan the albums, then keep one copy of the lotIf it still turns, it gets imaged first
Sending it by post: the parcel is addressed to Oxford Data Recovery at the Oxford Science Park — our intake lab, and the name a courier looks for, so put that on the label rather than ours. Tracked and insured, shipping form inside, return journey on us. The full address and the packing steps sit on the enquiry page.

A Bedford job, step by step.

Where an Apple repair stopsSwapping parts is not the same as reading a dead disk. Apple fix machines; getting the files off one is separate work with separate kit, and plenty of Bedford Macs reach us that way.
Careful beats quick on the irreplaceableName the folders that matter most and the bench deliberately slows: gentle imaging, every result checked off against what you asked for, and no shortcut that gambles the rest.
When a business stops deadA firm that cannot reach its bookings or its accounts is standing still. Those cases go to the front of the bench queue, with dates we will commit to.
Bedford posts overnightA tracked parcel handed in at an MK40 or MK41 counter usually reaches the bench the next working day. Diagnosis on arrival is free, the carriage home paid.

What a customer said.

Read all seven reviews →

I would like to formally thank you and your recovery staff for your efforts over the last 7 days.

Mary Hubbard · Bedford

What Bedford asks before posting.

You've no Bedford branch — does that matter?

Yes, entirely. One well-equipped lab and tracked post beat having a shop counter in every town. Mary's job, reviewed just above, took precisely that route — the drive came to us by post and ran through a week of bench work without her leaving Bedford.

Apple couldn't do it — is that the end?

Yes, regularly. Apple test machines and fit replacement parts; pulling data off the dead drive is a separate job needing separate equipment. Plenty of our Bedford work arrives exactly that way.

How do I get an irreplaceable drive here in one piece?

Treat it like anything else you would hate to lose: original case if you have it, padding on every side, tracked and insured postage, shipping form inside. Name the folders that matter and those get checked first.

How much for a job in Bedford?

The same as everywhere we cover, with nothing hidden. The arrival diagnosis is free, a written price follows for you to take or leave, and we pay the return postage whatever you decide.

Pack it in Bedford; the lab takes it from there.

Power it down, tell us what went wrong, and let the free diagnosis land before you decide anything.

0800 6890668