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MKDR / Where we work / Wellingborough

NN8, NN9, Stanton Cross and Wollaston · Wellingborough

Data recovery in Wellingborough. Flour, pallets and setting-out data all sit on disks.

Wellingborough stands north of the Nene and had 56,564 people at the 2021 census, and its working day is milling, warehousing and light engineering rather than offices. Whitworth Bros keeps its head office and a mill at Victoria Mills on London Road, one of seven it runs in England. Park Farm and Denington hold the distribution sheds and the machine shops. East of the railway, Stanton Cross is adding 3,750 homes on North Northamptonshire Council's own figure, along with the site teams that go with them. What arrives here is ordinary enough: a test-room PC that has spent years in dust and vibration, a back-office desktop carrying the accounts and the till history, a rugged laptop that has gone in and out of a van since spring. None of it is collected. The drive travels by tracked, insured post to our intake laboratory in Oxford — west on the A45, then south-west on the A43 — and diagnosis on arrival is free.

Tracked to us · free post back Free diagnosis once it arrives A fixed price in writing

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The five that come in from NN8 and NN9.

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The problemWhy we see it locallyFirst move
A test-room PC beside the plant, with years of batch results on itA flour mill runs on London Road, and its QA machine sits in dust and vibration beside the plantLeave it switched off; post the tower, or the disk on its own
A warehouse NAS that has dropped a disk, holding the overnight exportsPark Farm and Denington are distribution land, and the only proof a pallet moved is in that exportDo not let it rebuild — a NAS travels whole or as bare disks
A rugged laptop off the Stanton Cross groundworks, no longer bootingSetting-out data, as-built surveys and dated photographs ride in a van all dayStop restarting it; re-surveying the plot costs more than we do
A machine shop's drive carrying CAD models and post-processor filesThe small engineering units round the estates cut parts nobody drew twiceSend the drive as it stands; do not reinstall over it
A back-office desktop in the town centre, accounts and till history gone with itLetting agents, care homes and independent shops run one machine with an external left plugged inUnplug the external, send both, and label which is which
Sending it by post: the parcel is addressed to Oxford Data Recovery at the Oxford Science Park — our intake lab, and the name a courier looks for, so put that on the label rather than ours. Tracked and insured, shipping form inside, return journey on us. The full address and the packing steps sit on the enquiry page.

What happens once Wellingborough posts it.

West on the A45, then south-westWest on the A45 to Northampton, then south-west on the A43 past Towcester and down to the A34 for Oxford: that is the road line out of Wellingborough, and you drive none of it. Tracked, insured post carries the drive to the intake laboratory, and we pay for the return leg.
When the shed has stoppedIf trade has stopped — nothing picked, nothing invoiced, no batch signed off — say so when you ring. Priority is what follows: looked at on arrival, then imaged without a break through our hours of Monday to Friday, 9am–5:30pm.
Kit with more than one disk in itA NAS suits the bench whole or in parts — post the unit, or post the disks. From a server or a RAID box we need the disks alone, each one carrying its own bay number. Bay order is the thing the rebuild is built on, and working it out again here eats hours. From £500 + VAT.
One figure, in writing, before anythingThe diagnosis is free once the parcel lands. Before any chargeable work there is one fixed price on paper: £300 + VAT on a single drive, £250 + VAT on cards and memory sticks. A case number comes with it and a VAT invoice at the end. Thirty days from the drive reaching NN8 again, the working copies here are wiped.

Four things Wellingborough asks first.

Where in Wellingborough can a drive be handed in?

Nowhere in the town. It has no counter, no van, nobody collecting anything. Media reaches us by tracked, insured post, or you may leave it at the Oxford intake laboratory in person — weekdays, 9am to 5:30pm. Either route, the postage home is at our cost.

Which parts of Wellingborough, and which neighbours, do you take work from?

Any NN8 or NN9 address: the town centre, Hemmingwell, Kingsway, Queensway, Redhill Grange, Glenvale Park, Wilby and the Stanton Cross streets east of the railway, out to Wollaston and Irthlingborough. Higham Ferrers, Rushden, Kettering and Northampton are neighbours we take parcels from too. It all arrives the same way, so the postcode makes no odds.

Our warehouse NAS has dropped a disk and the nightly exports were on it — what now?

Switch it off rather than letting it rebuild onto a second disk of the same age. A NAS can travel whole or stripped to its bare disks; both are fine here. Proof-of-delivery scans and overnight exports usually sit in one folder tree, and nothing is touched until a read-only image exists. Two disks or more, and the band opens at £500 + VAT.

A site laptop full of setting-out data has stopped booting. Are the surveys still there?

Usually they are, but leave it switched off — each restart asks more of a disk that is already struggling. Post the whole laptop, or lift the disk out and send just that. As-built surveys, drone photogrammetry and dated site photographs are worth the postage, because re-surveying a plot costs a good deal more than the job does. A single drive sits at £300 + VAT.

Send it from Wellingborough; the rest is on us.

Power it down, tell us what went wrong, and let the free diagnosis land before you decide anything.

0800 6890668