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MKDR / Where we work / Kettering

NN14, NN15, NN16 · Kettering

Kettering data recovery. Where the A14 crosses the A43 and the Corby line branches off.

Kettering is the road junction of north Northamptonshire — the A14 crossing the A43, with the A6, A509 and A6003 meeting in or beside the town, and a built-up area of 63,150 at the 2021 census. Kettering General Hospital is the largest institution here, roughly 5,000 staff and 542 beds covering north Northamptonshire and south Leicestershire. Weetabix has milled cereal at Burton Latimer, a separate town to the south-east that takes a Kettering postal address, since 1932. What arrives on the bench from here sits behind all of that: line records kept on a shop-floor PC nobody dares reboot, digitised lasts and grading files in what remains of the footwear supply chain, transport exports and camera footage out of the yards along the A14, client ledgers on an ageing desktop in a town-centre office. When one of those disks stops, the drive travels by tracked post while you stay put, and the first look costs you nothing.

Tracked to us · free post back Free diagnosis once it arrives A fixed price in writing

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The five that keep coming out of Kettering.

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The problemWhy we see it locallyFirst move
A shop-floor PC that runs the line records and will not bootFood manufacturing keeps HACCP files, calibration certificates and conveyor drawings on one machine that is never rebootedSwitch it off at the wall; post the tower, or the disk alone
A pattern workstation whose mirrored pair have both turned noisyDigitised lasts, grading files and 3D scans built up over decades, on two disks bought the same weekShut it down now and send both disks — they are imaged read-only before anything else
A vehicle-camera recorder that has quietly stopped writingDistribution firms along the A14 have no other record of a disputed deliveryDo not reformat it. Send the recorder, or its disk with the bay marked
An accountant's desktop gone with the client ledgers on itTown-centre firms work off one ageing machine and a USB stick in a drawerDo not restart it. Post the machine, and the stick with it
A two-disk server in a back-office cupboard that will not come upSmall practices around the town run the appointment book and the accounts off one unwatched boxLeave it down. Disks out and bare, each marked with its bay
Sending it by post: the parcel is addressed to Oxford Data Recovery at the Oxford Science Park — our intake lab, and the name a courier looks for, so put that on the label rather than ours. Tracked and insured, shipping form inside, return journey on us. The full address and the packing steps sit on the enquiry page.

The route a Kettering drive takes.

Down the A43, and nothing for you to driveFrom Kettering the lab lies south-west. The A43 takes you down by Northampton and Towcester, and the A34 finishes the job into Oxford. The parcel makes that journey, not you. Tracked and insured, a drive posted today is usually in front of an engineer tomorrow morning, and the trip home is at our cost.
When the line or the office has haltedHas trading stopped? Lead with that when you ring. The job is then treated as a priority — read the day it lands, then imaged straight through from there, and given a date we will hold to. Weekdays, 9am–5:30pm, 0800 6890668.
Two disks, or a full bay of themExternal drives need no unpacking; the case they live in is fine. A NAS is equally easy — send it made up, or send the disks. The rule bites on a server or a RAID box: disks alone, numbered for their bays, because the rebuild is keyed to that order and guessing at it later burns hours. Two disks or more, and the quote starts from £500 + VAT.
One figure, agreed before anything chargeableNothing is charged for the diagnosis. One fixed price is put in writing after it — £300 + VAT for a single drive, and a card or a stick £250 + VAT — along with a case number and a VAT invoice for your books. Once your drive is back with you, the copies made here last thirty days and are then deleted.

What Kettering asks before posting.

Is there anywhere in Kettering to drop a drive off?

No — deliberately so. Kettering has no counter of its own, no van, no collection. The media comes by tracked, insured post, or you can carry it to the intake laboratory on a weekday: Oxford Data Recovery, John Eccles House, Science Park, Robert Robinson Ave, Littlemore, Oxford OX4 4GP. We cover the leg home.

Which places around Kettering do you take work from?

Kettering across NN14, NN15 and NN16, plus Barton Seagrave, Rothwell, Desborough and Burton Latimer — a separate town to the south-east that happens to take a Kettering postal address. Corby and Wellingborough each have a page. Whichever town it is, the media reaches the bench the same way, as a parcel.

The shop-floor PC holding our line records has died. Can the disk be read?

Usually. HACCP paperwork, calibration certificates and conveyor drawings are ordinary files and survive most faults that kill a machine. Leave it switched off rather than trying another boot, then post either the tower or the disk lifted out of it. The free diagnosis says what is there; a single drive is £300 + VAT.

Our vehicle recorder has stopped and one journey is disputed. Is the footage still there?

Often it is, so long as nothing has overwritten it — stop the unit recording now. Send the recorder itself, or its disk with the bay marked. Tell us the date, the vehicle and roughly the hour and we read that stretch first. A recorder, DVR or NVR is £400 + VAT.

Send it from Kettering and let the bench look first.

Power it down, tell us what went wrong, and let the free diagnosis land before you decide anything.

0800 6890668