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NN17 and NN18 · Corby

Data recovery for Corby. Tube is still made at Corby Works.

Corby is a manufacturing and distribution town of 62,341 people at the 2021 census — the civil parish figure — spread across NN17 and NN18 where the A43, the A6003 from Kettering and the A427 come together. Tata Steel still makes tube at Corby Works: about 250,000 tonnes a year of thin-wall welded tube from steel strip, for construction, lifting, excavating and energy. RS Group has distributed electronic and industrial parts from Birchington Road since 1984. The town grew on Scottish labour recruited from the 1930s onward, 18.9 per cent of residents were Scottish-born at the 2001 census, and an annual Highland Gathering still marks it. The drives that reach the bench belong to all of that: a maintenance PC that has sat in heat and swarf, a card of dated inspection photographs, a despatch NAS running a disk short. Switch it off, ring, and put it in the post tracked — the diagnosis on arrival is free.

Tracked to us · free post back Free diagnosis once it arrives A fixed price in writing

Run the problem past an engineer
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The problemWhy we see it locallyFirst move
A maintenance office PC that will not power upCorby's mills and machine shops keep them in heat and swarfLeave it switched off and send the disk alone
A card of dated lifting and NDT photographs reading as blankInspection work has to be done again, not typed againNothing else written to it — post the card as it stands
A four-bay NAS in a despatch office running on three disksNobody notices a short array while the files still openShut it down before the second goes
A RAID box holding a month of vehicle condition reportsPhotographs and video keyed to a registration, archived off fastEvery disk out, numbered by its bay, all in one parcel
A sign maker's tower that starts, then stops againPrint and sign shops keep cutting files and accounts on one machineEach restart costs you something — pull the plug and ring
Sending it by post: the parcel is addressed to Oxford Data Recovery at the Oxford Science Park — our intake lab, and the name a courier looks for, so put that on the label rather than ours. Tracked and insured, shipping form inside, return journey on us. The full address and the packing steps sit on the enquiry page.

From an NN17 desk to the Oxford bench.

Corby has trains again; drives still go by postThe station reopened on 23 February 2009 after nineteen years with no service, and two electric trains an hour have run to St Pancras since the line was wired in 2021. A drive should not travel in a bag on any of them. The lab lies south-west — the A43 by way of Northampton and Towcester, then the M40 and the A34 — and any NN17 or NN18 post office will send it tracked and insured.
If despatch has halted, open with thatOpen the first call with it if a line, an office or a despatch bay has stopped. The job is marked priority from there: unpacked the day it arrives, imaged within working hours, and given a timescale the moment the diagnosis will carry one.
When the box holds several disksKeep an external drive in the case it lives in; nothing needs unscrewing. A NAS can go either way, entire or broken down to its disks. A server or a RAID box, though, travels as disks alone — number each with its bay before the lid goes on the carton, because the rebuild cannot be done without that order.
The figure, agreed before any workThe free diagnosis comes first. Then a written figure that does not shift: £300 + VAT on a single drive, and from £500 + VAT where a second disk is involved. Sign off the file list, settle the VAT invoice, and the media goes home.

Four things Corby asks first.

Is there a counter in Corby?

No, and that is on purpose. A single well-equipped bench beats a whole row of shop fronts, so Corby keeps no counter, runs no van and collects nothing. Post the media to us, tracked and insured; if you would rather not trust it to a courier, the Oxford intake lab takes weekday hand-ins at Oxford Data Recovery, John Eccles House, Science Park, Robert Robinson Ave, Littlemore, Oxford OX4 4GP. We pay for the leg home either way.

What counts as Corby for this?

Both postcodes, NN17 and NN18: the town centre, the industrial estates, Corby Works and the Rockingham site north of it. Kettering down the A6003 and Oundle out along the A427 have pages of their own. Every job arrives by post, so the postcode changes nothing about the price or the order of work.

Our inspection card now reads as blank. Is anything left on it?

Usually, yes. A card that suddenly shows empty has generally lost its file table and not its pictures, and dated inspection photographs have to be redone rather than retyped. Take it out of the camera or the reader, add nothing to it, and let it travel as it is. The band for a card is £250 + VAT.

Can you read the disk out of a warehouse recorder?

Yes. Switch the recorder off at the wall first, then send the disk from inside it; a DVR or an NVR falls in the £400 + VAT band whatever the make. Leaving it running is the real risk, because retention overwrites the oldest footage first and the day you want is usually the oldest thing on there.

One parcel out of Corby, and a straight answer.

Power it down, tell us what went wrong, and let the free diagnosis land before you decide anything.

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