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MKDR / Where we work / Stony Stratford

MK11, the High Street and Old Stratford · Stony Stratford

Data recovery for Stony Stratford. Watling Street is still the High Street.

Stony Stratford is a town of 7,872 people at the 2021 census, with a town council of its own under Milton Keynes City Council, a unitary that has held city status since 2022. Watling Street runs straight through it as London Road, High Street and Towcester Road, and the wide High Street is lined with eighteenth-century buildings — the fire of 1742 is why so little of it is older. The modern A5 was moved off that street late in the twentieth century, and the A5, A422 and A508 now meet about a mile north at Old Stratford, over the Great Ouse in Northamptonshire. There is no station. What reaches the bench from MK11 comes out of the shops, pubs, studios and small offices along the street: till exports, tenancy files, survey photographs, session drives. Media travels to our Oxford intake laboratory as one tracked, insured parcel, and the diagnosis when it gets there is free.

Tracked to us · free post back Free diagnosis once it arrives A fixed price in writing

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The problemWhy we see it locallyFirst move
The back-office PC behind a High Street counterOne machine carries the till exports, the supplier accounts and the bookingsLeave it off at the wall; send the drive, not the tower
A session drive out of a rehearsal or recording roomMultitracks exist once — a night of playing cannot be played againStop copying, pull the plug, and post the drive as found
A camera card of survey photographs off a listed frontageConservation trades shoot the detail on the day the scaffold is upTake no further pictures on that card; send it untouched
The office USB disk from a practice above the shopsAccountants, agents and surveyors keep one PC and one disk beside itNo repair utilities — post the disk on its own
A theatre or festival group's ageing external driveYears of production video sit on one case handed round a committeeStop plugging it in to check; every retry makes it worse
Sending it by post: the parcel is addressed to Oxford Data Recovery at the Oxford Science Park — our intake lab, and the name a courier looks for, so put that on the label rather than ours. Tracked and insured, shipping form inside, return journey on us. The full address and the packing steps sit on the enquiry page.

From Stony Stratford to the Oxford bench.

Where the bench sits, and the road to itThe intake laboratory is in Oxford. Should you ever want the driving line: A421 west across the south of Milton Keynes, on by Buckingham and Tingewick to the A43 near Brackley, then south to the M40 at junction 10, off again at junction 9, and the A34 to Littlemore. Nearly everything comes by tracked post instead.
When a High Street business has stoppedA shop that cannot reconcile a till, or an office that cannot open a client file, is losing trading days rather than megabytes. That should come out in the first call. The job then runs as a priority: seen on the day the parcel reaches the bench, imaged inside our hours, and given a date we give you and keep.
Boxes with a second disk insideWhich way a box travels depends on what it is. A NAS can be posted intact or as loose disks, so send whichever packs more easily. A server or a RAID enclosure cannot: the disks come out and each is numbered for its bay, since the rebuild is carried out in that order. Any unit with more than a single disk in it is quoted from £500 + VAT.
The number reaches you before any charge doesOnce the parcel is on the bench, the diagnosis costs nothing. What follows is one fixed figure, put in writing before any work that carries a charge. A card or a stick out of a camera or a phone falls in the £250 + VAT band; one drive — bare, or left inside the laptop it came from — is £300 + VAT. A VAT invoice comes with the files, a case number runs through the job, and the working copies go thirty days after your drive is home.

Four things people in MK11 ask.

Is there a drop-off in Stony Stratford?

No — deliberately so. There is no counter on the High Street, no van and no collection. Media comes in by tracked, insured post. If you would sooner pass a drive across in person, the Oxford intake laboratory takes weekday drop-offs, Mon–Fri, 9am–5:30pm. We pay the return leg either way.

Which places round Stony Stratford does this take in?

The MK11 parish: the High Street, London Road and Towcester Road, the streets down to H2 Millers Way, and west to the Calverton boundary. Old Stratford sits over the Great Ouse in Northamptonshire and posts in exactly the same way, and Wolverton is next door. All of it arrives as one tracked parcel.

A pub recorder here has stopped playing back its footage. Can the disk be read?

Usually. Pull the recorder's power lead out first, then lift its disk out and post that by itself — the box around it tells us nothing. Recorder work is £400 + VAT. Say roughly which dates matter and those get read first, because a recorder writes over itself in a loop and every hour it runs on costs footage.

Our rehearsal-room drive holds multitrack sessions and will not mount. Any hope?

Often, yes, as long as nobody runs a repair or a disk check across it first. A session is a handful of very large files, and a tool that rewrites the file table makes them much harder to find afterwards. Unplug it, box it, post it. We image it read-only and send a file list before a penny is charged.

Stony Stratford sends the parcel; the rest is ours.

Power it down, tell us what went wrong, and let the free diagnosis land before you decide anything.

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