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MKDR / Where we work / Towcester

Also covered · Towcester

Data recovery for Towcester. Coaches changed horses here. Drives change hands by post.

Towcester has sat on Watling Street since Roman times: the A5 through it, the racecourse on one side, Silverstone a few miles west. What it posts us is south Northamptonshire's everyday data — farm records, shop tills, cards from race weekends, the odd external drive that met the floor. All of it goes insured and tracked, gets a free diagnosis, and comes home at our expense.

Tracked to us · free post back Free diagnosis once it arrives A fixed price in writing

Run the problem past an engineer
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What south Northamptonshire posts in.

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The problemWhy we see it locallyFirst move
A farm office machine with every field and stock record on itAgricultural software sits untouched for years, then the disk objectsPower it down; the drive on its own will do
A lifetime of family photographs scanned to one diskScanning the shoeboxes felt like safety; one copy never isA single copy earns careful handling
A high street shop's till and accounts machineIndependents on Watling Street run stock, till and books on one computerWe return the files; your IT sorts the till
An external Seagate that hit the floorPortable drives live on desks, and desks are waist-highKnocked is not lost — pack it and post it
An office NAS that vanished from the networkA small firm's array can sit degraded for half a year before anyone looksDon't rebuild it — post every disk
Sending it by post: the parcel is addressed to Oxford Data Recovery at the Oxford Science Park — our intake lab, and the name a courier looks for, so put that on the label rather than ours. Tracked and insured, shipping form inside, return journey on us. The full address and the packing steps sit on the enquiry page.

How a Towcester case is handled.

The post beats the A5A failing drive gets nothing out of riding down the A5 loose on a car seat. Tracked post keeps it flat, padded and scanned at every stage until it reaches the intake lab.
Packing is half the jobUse the original box if you still have it, pad all six faces, and put the printed shipping form in beside the drive — the contact page has the whole routine and the form itself.
Multi-disk kit: ring firstNAS units, small servers and till systems are worth a call before anything moves. We agree the route first, and a stopped Towcester business goes to the front of the queue.
NN12 pays the same as MKFree diagnosis when it lands, one written price that does not move, most work on no fix no fee terms, and return delivery to any NN12 address is covered.

What a customer said.

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Thanks for the rapid recovery of my family holiday photos. I was very impressed by the professionalism and the quality of the service delivered.

Harry Rose · Wolverton

Towcester questions, short answers.

Do you have a Towcester branch?

No, and treat any lab that claims a shopfront in every town with suspicion. The device goes to our secure intake lab by insured tracked post, is diagnosed free on the day it lands, and comes back at our expense. Distance changes the courier's route, nothing else.

What's the postal time from Towcester?

Usually next working day on a tracked service. We start the diagnosis the morning your parcel lands, and many Towcester customers have a written quote in hand within 48 hours of posting.

Do Towcester businesses deal with you direct?

All the time — home offices around Towcester, traders on the Market Square, and the NAS units sitting behind shops on Watling Street. Where the kit is multi-drive, or the business has stopped, ring first and the job is marked priority straight away.

Is posting a dead hard drive risky?

No, not if it's packed well — we take in drives from every corner of Northamptonshire, Buckinghamshire and Bedfordshire. Original box, packed out well, tracked and insured, with the shipping form beside the drive — the contact page sets out the full routine.

Nobody needs to drive it anywhere; the post is safer.

Power it down, tell us what went wrong, and let the free diagnosis land before you decide anything.

0800 6890668