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MKDR / Where we work / Woburn

MK17, Bedford Street and the deer park · Woburn

Woburn data recovery. The Bedfordshire village, not Woburn Sands.

Woburn is the Bedfordshire village — a civil parish of around 930 people at the 2011 census, under Central Bedfordshire Council — and not Woburn Sands, the bigger place in Milton Keynes that happens to share the MK17 postcode district. It sits on the Greensand Ridge and has no station of its own; the nearest platforms are Woburn Sands, Ridgmont or Flitwick. A market town trading in wool and "Woburn earth" by 1300, it was rebuilt in the Georgian style after the fire of 1724, and behind those fronts on Bedford Street and George Street most of the buildings are still mediaeval. Which is the point for us: old rooms, modern kit. Antique dealers hold condition photographs and provenance files; a pub or a small hotel keeps bookings, rotas and allergen records on one back-office PC; a photographer comes off an estate venue with a season of raw files. Media travels to our Oxford intake lab as tracked post, and looking at it costs nothing.

Tracked to us · free post back Free diagnosis once it arrives A fixed price in writing

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The problemWhy we see it locallyFirst move
An antique dealer's external drive of condition photographsProvenance research and condition shots are what set an item's priceUnplug it, run nothing over it, post it inside its own case
The back-office PC behind a village pub or hotelBookings, rotas, supplier lists and allergen records on one machineRecovery from us, rebuild by IT
A card out of a camera after a day at an estate venueWedding and event raw files can sit weeks before anyone copies them offTake the card out and shoot nothing further on it
A two-disk NAS in a cellar under a Georgian shopfrontOld wiring, warm rooms, poor ventilation — and both disks the same ageImaging comes first
A land contractor's laptop that lives in a pickupFelling licences, stock movements and inspection photographs travel with the workShut it down, leave it off, and do not attempt another start
Sending it by post: the parcel is addressed to Oxford Data Recovery at the Oxford Science Park — our intake lab, and the name a courier looks for, so put that on the label rather than ours. Tracked and insured, shipping form inside, return journey on us. The full address and the packing steps sit on the enquiry page.

How a Woburn parcel reaches the Oxford bench.

The line your parcel followsMedia goes to our intake laboratory on the Oxford Science Park, by tracked and insured post. The driving line, if you are curious, starts at junction 13 of the M1 north of the village, follows the A421 west through Milton Keynes and past Buckingham, then the A43 and the A34 south. You never have to make that journey; the courier does, and the leg home is paid at our end.
When a village business has stoppedA dealer who cannot produce provenance, or a kitchen that cannot see tomorrow's covers, is losing trading days rather than files. Let us know on the first call. The job is then a priority one: examined on the day it lands, imaged within working hours, and given a date that we hold to.
Anything with a second disk in itOne of these two is fussy and the other is not. A NAS can be boxed entire or reduced to disks, so send whichever is easier to pack. A server or a RAID enclosure has no choice in it: disks bare, each numbered for the bay it vacated, because the rebuild rests on that order and piecing it together afterwards costs hours.
The figure arrives before any charge doesThe diagnosis is free as soon as the parcel is on the bench. A single fixed price in writing follows — one drive is £300 + VAT, and anything holding a second disk starts at £500 + VAT — with a VAT invoice at the end. No chargeable work begins before you agree that number.

What Woburn asks before posting.

Do you mean Woburn village, or Woburn Sands?

This page is about Woburn the village — the civil parish on the Greensand Ridge in Central Bedfordshire, around 930 people at the 2011 census. Woburn Sands is a separate place in the Milton Keynes urban area with its own station on the Marston Vale line; the two only share the MK17 postcode district. We take work from either, and from Husborne Crawley, Ridgmont and the farms and yards around the deer park. Everything reaches us by post.

Is there anywhere in Woburn to hand a drive over?

No — the village holds no counter of ours, no van, no collection, and that is deliberate. One address handles every job, so nothing is passed between hands and nothing goes astray. It goes tracked and insured to our intake lab in Oxford — John Eccles House, on the Science Park — or walk it in yourself any weekday, 9am to 5:30pm. The parcel home is paid for at our end.

A whole wedding at an estate venue is on one card and the camera will not read it.

Leave the card alone. No reformat, no recovery app, nothing written to it at all. A card that reports itself as unusable has normally lost its file table rather than its pictures, and the frames sit underneath untouched until something overwrites them. Post it as it is; we image it read-only and work only from that copy.

Our only pre-works photographic record for a listed building was on a drive that has died.

It is usually recoverable, and it is worth being careful with because the record is a condition of consent and cannot be retaken once the scaffold is down. Stop using the drive the moment you notice, keep anyone from running a repair tool across it, and send it to us. The free diagnosis tells you what is readable before you commit to a penny.

From Woburn, it is one tracked parcel.

Power it down, tell us what went wrong, and let the free diagnosis land before you decide anything.

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